The simplest way to contact Hells Spins is by email: [email protected]. Use this address for questions about the information on this website, broken links, accessibility, corrections or a concern about responsible-gambling content. A clear message helps us understand what you need without requiring unnecessary personal details.
What to include in a message
Start with a short subject such as “Page correction”, “Broken link” or “Privacy question”. Then include the page URL, a brief description of the issue and, if relevant, the device or browser where you saw it. If a statement appears outdated, quote the specific wording and explain what should be checked. Screenshots can help with layout problems, but remove names, account numbers, payment details and other private information first.
For account, cashier or promotion questions connected with an external casino service, contact that service through the support channel shown in its current website and terms. Hells Spins cannot access another operator’s account, approve a withdrawal, restore a password or confirm a bonus. Do not send casino credentials, one-time codes, card numbers or identity documents to this editorial email address.
Support topics we can consider
- Corrections to Hells Spins articles, headings, links or descriptions.
- Questions about how the guide explains games, registration, payments or mobile access.
- Privacy and cookie questions relating to this website.
- Accessibility feedback, including text contrast, keyboard use or reading order.
- Suggestions for clearer responsible-gambling information for adults in Australia.
What happens after you write
Messages are reviewed according to their subject and the information provided. A factual correction may require checking the relevant page and current public source. A technical issue may need the URL, time of access and device details. We aim to keep replies focused, but an email response is not an emergency service and should not be treated as a guarantee of a particular outcome or response time.
If you are contacting us about gambling that feels difficult to control, say so plainly. We can point you back to the responsible-gambling guidance, but an email to this site is not a substitute for professional or crisis support. Consider stopping play, closing the relevant account or using available limit and self-exclusion tools. If you are in immediate danger or distress, contact local emergency services or a qualified support organisation in your area.
Before sharing personal information
Send the minimum needed to explain your question. Use a private email account, do not forward verification documents and avoid including payment or login data. If your request concerns privacy, read the privacy policy first. For general background, the about page explains the purpose and limits of this guide.
Messages about a broken page are especially useful when they include the exact link and a short description of what appeared on screen. Please do not repeatedly resend the same request while waiting, as duplicate messages can make the conversation harder to follow.
Hells Spins is intended for adults 18+ only. Contacting the site does not create an account, confirm eligibility or change the rules of any external gambling service. Check the destination’s current terms before taking action.